ServiceNow

Principal Technical Consultant (Integrations/AI), Platform Products Expert Implementation Services (Federal - Top Secret Clearance))

Join ServiceNow as a Principal Technical Consultant in Addison, TX. Leverage AI and integrations expertise to enhance customer satisfaction. Requires 8+ years in integration tech, active security clearance, and ServiceNow certifications. Competitive salary and remote work available.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer

Job description

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Posted on:
 
September 29, 2025

ServiceNow is seeking a Principal Technical Consultant to guide customer engagements. This role focuses on driving consumption, adoption, and customer satisfaction, leveraging AI to solve complex business challenges. The consultant will design and implement integrations with third-party software, ensuring best practice adherence and providing expert problem-solving.

Requirements

  • Active Security Clearance (at least Level 2)
  • At least 8 years of configuration/development experience for complex integration technologies
  • Demonstrated ability to influence and consult in a customer environment
  • Maintain ServiceNow Mainline CIS certifications
  • Maintain ServiceNow Certified Application Developer (CAD) certification
  • Strong Javascript skills
  • Knowledge of AI Models, Deep Learning Models, and Large Language Models
  • Experience with ServiceNow's Predictive/Task Intelligence and Virtual Agent

Benefits

  • Competitive salary
  • Remote work opportunity

Requirements Summary

8+ years exp. in integration tech. Active security clearance req. Strong Javascript & AI knowledge. ServiceNow certifications needed