Deutsche Bank

Production Analyst

Production Analyst at Deutsche Bank, Pune. Monitor Service Management, resolve production issues using ServiceNow. 6+ yrs mainframe support, ITIL certified. Competitive benefits, certification sponsorship.

ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 31, 2025

Production Analyst job description. Job Title: Production Analyst. Corporate Title: Associate. Location: Pune, India. Responsible for monitoring and tracking activities, analysing issues, and supporting the resolution of issues in the Service Management environment. Knowledge of and experience in all relevant tools used in the Service Management environment is required.

Requirements

  • Any graduate, Any Engineering, Postgraduate from an accredited college or university
  • Mainframe experience more than 3 Years
  • Minimum 6 years of experience in Production Support role on Mainframe based application and technology like JCL, Cobol, CICS, DB2, SQL, MQ, TWS OPC Scheduler
  • Experience in handling Production Releases and Deployments
  • ITIL V3/V4 foundation certification will be the advantage
  • Experience in using ServiceNow tool

Benefits

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Requirements Summary

Any graduate, 6+ years of experience in Production Support, ITIL V3/V4 foundation certification