Public Service Division

Project Manager

Project Manager at Public Service Division, Singapore. Oversee IT Service Desk operations using ServiceNow. 5-8 years IT experience, ITIL knowledge required. Flexible work, growth opportunities.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 10, 2025

Project Manager for IT Service Desk and Technical Support team, overseeing day-to-day operations, incident management, and service delivery. The role involves planning, deployment, and compliance management within a hybrid work environment.

Requirements

  • 5 to 8 years of relevant experience in IT infrastructure services
  • Familiarity with the ITIL framework, particularly in Service Desk, Incident Management, Problem Management and Change Management
  • Experience with industry ITSM (IT Service Management) tools such as ServiceNow, JIRA, BMC Helix, etc

Benefits

  • Flexible, hybrid work environment
  • Opportunity to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery
  • An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment

Requirements Summary

5-8 years of experience in IT infrastructure services, familiarity with ITIL framework, and experience with ITSM tools