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ServiceNow
Renewal Account Manager - State and Local Government
Join ServiceNow as a Renewal Account Manager in San Diego, CA. Leverage ServiceNow skills to drive contract renewals and customer success. 5+ yrs exp. required. Benefits include health plans and 401(k).
The Mothership
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 20, 2025
ServiceNow is seeking a Renewal Account Manager to negotiate contract renewals, identify customer needs, and ensure customer value realization. This role involves managing customer health metrics, resolving issues with Legal, Deals, and Sales Operations, and engaging with customer success teams. The company is a global market leader in AI-enhanced cloud solutions.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes.
- 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity.
- Advanced proficiency with contract renewal processes.
- Experience building relationships with peers and partners.
- Strong work ethic and quota achievement.
- Deep expertise with a SaaS model focused on enterprise software.
Benefits
- Health plans
- 401(k) Plan
- Flexible spending accounts
- Employee Stock Purchase Plan
- Flexible time away plan
- Family leave programs
Requirements Summary
5+ yrs Renewal/Customer Success exp. SaaS proficiency needed, plus strong relationship building & quota achievement. Bachelor's degree is preferred
Apply now
San Diego
|
California
United States
Mid-Level
In-Person
Full Time
82320-135870 USD/year