Accenture Federal Services

SAP Help Desk Technician

Join Accenture Federal Services as an SAP Help Desk Technician in Washington, DC. Leverage your 2+ years of ServiceNow and IT support experience to enhance supply chain operations. Benefits include a wide variety of options.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 23, 2025

Accenture Federal Services is seeking a SAP Help Desk Technician to support end-users operating within a critical supply chain environment. The role involves providing technical assistance, troubleshooting, managing service requests, and collaborating with the project team. The company values respect, belonging, and growth for its employees.

Requirements

  • 2+ years of experience with IT support, within a ticketing environment
  • 2+ years of experience with ServiceNow
  • Familiarity with IT Service Management (ITSM) principles
  • Strong foundation in SAP ERP systems

Benefits

  • Wide variety of benefits available

Requirements Summary

2+ years IT support exp. 2+ years ServiceNow. SAP ERP system foundation