SAP Signavio Support Engineer (m/w/d)

SAP is seeking a SAP Signavio Support Engineer to help customers navigate their digital transformation and improve their business processes using data-driven insights. The role involves troubleshooting issues, maintaining knowledge base articles, and collaborating with other teams to resolve technical problems. SAP offers a collaborative work environment and opportunities for professional growth.

Requirements

• 3+ years' experience in Customer Service (B2B Cloud Software), preferably in Germany.
• Fluency in German knowledge for conversations with MEE customers.
• Strong analytical and problem-solving skills.
• Understanding of SaaS/Cloud concepts.
• Experience with KCS and other knowledge management tools.
• Experience in Jira/ServiceNow and Confluence/SharePoint.
• Knowledge of Databases (SQL Management Studio or MySQL Workbench) is a benefit.

Benefits

• Career growth opportunities
• Collaborative work environment
• Flexible working models
• Inclusive and equitable work environment