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ServiceNow
Self-Service Business Product Manager
Join ServiceNow in Santa Clara as a Self-Service Business Product Manager. Leverage ServiceNow skills to enhance customer self-service solutions. 8+ years in product management required. Benefits include health plans, 401k match, and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 30, 2025
ServiceNow is seeking a visionary Self-Service Business Product Manager to join their Technology and Services Team within Customer Support and Services. This role focuses on developing and implementing technology tools and solutions to empower customers with self-service features. The ideal candidate will have a blend of support acumen, customer acumen, product thinking, and execution discipline, driving value and enhancing user experience.
Requirements
- Strategic Leadership
- Collaboration
- Project Management
- Innovation
Benefits
- Health plans
- 401k Plan with company match
- EspP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
8+ years product mgmt experience. Strong product lifecycle and Agile skills. AI integration background a plus. ServiceNow platform familiarity req. Strong comms skills
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
163600-286300 USD/year
