Senior Applied Research Scientist

The CoreLLM team at ServiceNow leads groundbreaking research, engineering, building ServiceNow's signature models (NOWLLM). The effort involves all phases of Large Language Models development, including data curation, training, and evaluation. You will play a major part in building next generation Large Language Models (LLM's) for Enterprise Language Generation that will power NOW platform with AI experiences in day-to-day work of our customers.

Requirements

• Prompt Engineering: expert in prompt engineering and developing LLM based features
• Fine tuning: experience with methods of training and fine tuning large language models, such as distilation, supervised fine-tunning and policy optimization
• AI productivity tools: experience in using AI productivity tools such as Cursor, Windsurf, etc
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Solid expertise in Python
• Solid Machine Learning / Deep Learning theoretical knowledge and hands-on experience
• Experience with LLM benchmarking and evaluation is required; experience generating synthetic data is a plus
• Ability to read and experiment with ideas from recent research papers
• High level of creativity, quick problem-solving abilities, and adaptability
• Effective communication skills to convey research findings to both technical and non-technical stakeholders, ensuring a clear understanding of the benefits and limitations of LLMs across the organization

Benefits

• Base pay of $158,500 - $269,500
• Equity (when applicable)
• Variable/incentive compensation
• Benefits
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan and family leave programs