ServiceNow

Senior Applied Research Scientist

Join ServiceNow in Santa Clara as a Senior Applied Research Scientist. Lead AI research on NOWLLM, requiring Python and LLM expertise. Benefits include health plans and flexible time off.

ServiceNow Role Type:
ServiceNow Modules:
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Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 1, 2025

ServiceNow is seeking a Senior Applied Research Scientist to lead groundbreaking research, engineering, and model development for their NOWLLM. This role focuses on enhancing and improving NOWLLM models, integrating innovative features, and establishing a differentiated advantage for business units across the platform. The company aims to make the world work better by using AI-enhanced technology to empower organizations.

Requirements

  • Expertise in prompt engineering and LLM development
  • Experience with fine-tuning large language models
  • Solid expertise in Python
  • Understanding of machine learning and deep learning
  • Experience with LLM benchmarking and evaluation
  • Creativity, problem-solving skills, and adaptability
  • Strong communication skills

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • Matching donations
  • Flexible time off
  • Family leave

Requirements Summary

Bachelor's degree or Master's degree + 2 years experience. Expertise in Python, LLM development, and ML. Experience with LLM benchmarking and evaluation