Senior Assistant Director - IT Planning, Architecture and Governance

Nanyang Technological University (NTU) Centre for IT Services (CITS) is searching for a highly experienced and strategic individual to join their dynamic team. The role involves driving IT strategic planning, enterprise architecture, and governance initiatives.

Requirements

• Degree in Computer Science, Computer Engineering, Software Engineering or related disciplines
• Certified in TOGAF, ITIL, ISO 20000 or PMP is desired
• Minimally 12 years of relevant IT experience, with a significant portion dedicated to IT strategic planning, enterprise architecture, or IT governance roles within a large and complex organization.
• Experience in the education sector is a plus
• Demonstrated experience in developing and implementing multi-year IT strategic plans and annual work plans, effectively aligning IT initiatives with organizational goals
• Hands-on experience in developing IT architecture blueprint and/or leading IT Service Management initiatives
• Knowledge of ServiceNow tool is a plus
• Hands-on experience in developing, maintaining, and aligning IT BCP procedures with organizational BCPs
• Experience in contributing to or leading IT capability development and training roadmap initiatives.

Benefits

• Enhancing Service Excellence: Leading IT Service Management (ITSM) initiatives and obtain the ISO 20000 certification
• Ensuring Business Continuity: Developing and maintaining IT Business Continuity Plan (BCP) procedures aligned with NTU's overall BCP and ISO 20000/27001 standards
• Cultivating Talent: Contributing to the IT Capabilities plan and departmental training roadmap