Clifford Chance

Senior Business Analyst - Service Now 12 Month FTC

Join Clifford Chance in London as a Senior Business Analyst (ServiceNow) for a 12-month FTC. Drive digital transformation, enhance service delivery, and leverage ServiceNow expertise.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Business Process Analyst
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 29, 2025

This full-time, FTC (12-month) position is seeking a Senior Business Analyst for ServiceNow. The role focuses on supporting digital transformation initiatives, working with global teams, and ensuring service delivery is efficient and effective. The analyst will be responsible for transitioning workflows and implementing digital services within an organization.

Requirements

  • Understanding of Enterprise Service Management principles and experience supporting digital transformation initiatives.
  • Experience with ServiceNow products and scoped apps.
  • Proven experience working with or managing relationships across global teams and diverse business functions.
  • Demonstrated ability to help teams transition from manual processes to digital service platforms.

Requirements Summary

Understanding ESM & Digital Transformation. ServiceNow Platform knowledge. Global Team Collaboration & process digitalisation