Subscription Usage Verification Analyst

ServiceNow is seeking a Subscription Usage Verification Analyst to join their team, focusing on license utilization and providing valuable insights to customers. The role involves analyzing data, negotiating upsell opportunities, and improving processes, potentially using AI-powered tools. This position requires a self-starter with a cross-functional understanding of various teams.

Requirements

• Run and analyze license reports on usage.
• Work closely with sales team and present licensing utilization.
• Negotiate usage true ups to validate customer data.
• Educate customers on entitlement measurement logic.
• Improve current processes and develop new usage guidelines.
• Work with Business Intelligence and other teams.

Benefits

• Competitive salary
• Opportunities for growth
• Supportive work environment