ServiceNow

Senior Business Process Consultant, Platform (Federal - Secret Clearance)

Join ServiceNow as a Senior Business Process Consultant in Atlanta, GA. Leverage ServiceNow skills to drive AI solutions, ensuring compliance and customer success. Secret Clearance required.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 29, 2025

ServiceNow is seeking a Senior Business Process Consultant to join their Customer Excellence Group, working with customers to help them achieve business outcomes through the delivery of Generative AI solutions. The role involves process expertise, driving customer adoption, ensuring compliance with processes, leading customer design, and supporting internal testing. This is a full-time, remote position.

Requirements

  • Active Security Clearance
  • Minimum five years of consulting experience for complex, global organizations
  • Demonstrated ability to influence and consult across various industries
  • Proven experience in defining and deploying future-state business processes
  • Strong understanding of AI Models, Deep Learning Models, and Large Language Models

Requirements Summary

Active Security Clearance needed. 5+ years of consulting experience in complex global organizations. Understanding of AI & Generative AI models