HubSpot

Senior Business Systems Analyst

Join HubSpot as a Senior Business Systems Analyst in Massachusetts. Leverage ServiceNow S2P expertise to enhance Coupa systems, drive process improvements, and enjoy competitive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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IT Asset Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 18, 2025

HubSpot is seeking a Senior Business Systems Analyst to lead projects, partner with stakeholders, and design scalable solutions for Coupa and ServiceNow S2P platforms. This role focuses on process improvements, system performance, and automation within the Source-to-Pay ecosystem, with a proactive approach to solving business needs and technical challenges. The role requires strong communication, stakeholder management, and problem-solving skills.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Information Systems, or related field.
  • 3-5 years of hands-on experience as a Business Systems Analyst with a focus on Coupa.
  • Hands-on experience with multiple Coupa modules (Procurement, Invoicing, Expenses, Catalog, Supplier Management).
  • Strong knowledge of ServiceNow Source-to-Pay processes and architecture.
  • Experience with ERP integrations (preferably NetSuite) and automation tools (Workato).
  • Excellent communication and stakeholder management skills.
  • Strong problem-solving and analytical skills, with high attention to detail.
  • Global procurement, compliance, and tax requirements knowledge.

Benefits

  • Basic salary
  • On-target commission for eligible roles
  • Annual bonus targets under HubSpot’s bonus plan
  • Equity participation
  • Overtime pay
  • Career growth opportunities

Requirements Summary

Bachelor’s degree in related field. 3-5 years of experience in Business Systems Analysis, with a focus on Coupa. Strong ServiceNow S2P experience and ERP integrations