ServiceNow

Senior Director, Machine Learning Engineering

Join ServiceNow as a Senior Director of Machine Learning Engineering in California. Lead AI lifecycle projects, manage ML teams, and drive innovation. Benefits include health plans, 401(k), and flexible time off.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 19, 2025

ServiceNow is seeking a Senior Director of Machine Learning Engineering to lead teams focused on the full AI lifecycle, including training, evaluation, and deployment. This role involves defining the roadmap, driving innovation in techniques, establishing best practices, and collaborating with cross-functional teams to deliver impactful solutions. The company is a global market leader in AI-enhanced technology, providing a seamless cloud-based platform for organizations.

Requirements

  • Experience in integrating AI into work processes.
  • Extensive experience in leading and managing high-performing ML teams.
  • Deep technical expertise in modern machine learning and deep learning.
  • Proven track record of building and deploying production-level AI models at scale.
  • Strong leadership and management skills.
  • Excellent communication and collaboration skills.

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • Flexible time away plan
  • Family leave programs

Requirements Summary

Ph.D. or Master's degree in CS/ML/related. Extensive experience in ML team leadership. Strong technical expertise in LLM architectures and frameworks