ServiceNow

Senior Engagement Manager

Join ServiceNow as a Senior Engagement Manager in Singapore. Lead delivery teams, manage governance, and leverage ServiceNow's NowCreate methodology. 8+ years in professional services required.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 10, 2025

The Senior Engagement Manager oversees the on-time, on-budget delivery of the defined solution scope to meet the customer's desired results, using ServiceNow's leading practice methodology, NowCreate. The EM leads the delivery team, manages engagement governance, and works with the Sales Account Team, partner, and customer to understand the customer and the engagement.

Requirements

  • 8+ years progressive experience as part of a professional services organization; or equivalent education/experience
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Ability to travel up to 50%

Benefits

  • Equal Opportunity Employer
  • Accommodations
  • Export Control Regulations

Requirements Summary

8+ years experience in professional services, AI integration, and travel ability