Click Therapeutics, Inc.

Senior IT Systems Administrator

Join Click Therapeutics, Inc. in New York as a Senior IT Systems Administrator. Leverage ServiceNow for ITSM, support, and security. Competitive benefits!

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 1, 2025

Click Therapeutics, Inc. is seeking a highly motivated and experienced Senior or Staff IT Systems Administrator to join their growing team. The successful candidate will be responsible for maintaining the stability and security of their IT infrastructure, providing top-notch technical support to colleagues, and actively contributing to the improvement of their IT processes.

Requirements

  • 5-8+ years in an IT desktop, support, administrator or similar role
  • Excellent verbal and interpersonal skills
  • Deep Mac and Windows troubleshooting knowledge
  • Scripting for both macOS/Windows necessary
  • Excellent remote troubleshooting manner
  • Ability to effectively balance user support with long-term projects
  • Cognizant of IT security best practices
  • Competent hardware diagnosis, upgrade, and repair abilities
  • Networking operational experience
  • Windows & macOS MDM operational experience is a must; Kandji/VMware WorkspaceONE administration
  • ITSM ticketing system operational experience is a must; ServiceNow administration
  • VPN client administration is a must; CATO administration
  • Saas operational experience is a must; OKTA, GSuite, O365

Benefits

  • Competitive Salary with Annual Review
  • Cash Bonus
  • Stock Options
  • 5% 401(k) matching
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Voluntary Benefits
  • Unlimited PTO
  • Uber One
  • Nectar Rewards
  • One Medical
  • Fertility Support
  • Fitness Reimbursement
  • Bike Membership
  • Professional Development Stipend
  • DoorDash and Catered Lunches
  • Parent Benefits
  • LinkedIn Learning
  • Gemini Enterprise Stack
  • Industrious Workspaces
  • Commuter Subsidies
  • Flexible Work Arrangement
  • Choice of Mac or Windows
  • Sponsored Company Events
  • Office Snacks and Beverages

Requirements Summary

5-8+ years of experience in IT, excellent verbal and interpersonal skills, deep Mac and Windows troubleshooting knowledge