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Transport for NSW
Senior ITSM Analyst (ITSM Tools) (Temporary 12 months opportunity)
Join Transport for NSW as a Senior ITSM Analyst in Macquarie Park. Leverage your ServiceNow expertise to enhance platform stability and stakeholder communication. Flexible work options!
Direct Hire
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
July 7, 2025
We are seeking a Senior ITSM Analyst to join our dynamic team focusing on our ServiceNow (MyTransport) platform. The role involves ensuring the platform's stability, scalability, and integrity, delivering solutions that align with business objectives, and acting as a key liaison between technical teams and business stakeholders.
Requirements
- Strong experience in Service Now System administration
- Knowledge across a broad range of platform products, applications, features, and capability
- Ability to communicate effectively with stakeholders and vendors
Benefits
- Award-winning flexible and hybrid work options
- Remote work opportunities
Requirements Summary
ITSM experience, analytical and proactive mindset, strong communication skills
Apply now
Macquarie Park
|
New South Wales
Australia
Senior
Hybrid
Full Time
133545-149568 AUD/year
