ServiceNow

Senior Machine Learning Engineer - AI and ML Expert

Join ServiceNow as a Senior Machine Learning Engineer in Hyderabad. Leverage AI/ML skills to develop enterprise solutions using Langchain and OpenAI APIs.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 26, 2025

ServiceNow is seeking an AI/ML Engineer to join its Knowledge Graph, Platform Engineering group, focused on building AI-powered solutions for enterprise services. The role involves developing scalable, efficient, and personalized solutions using modern frameworks like Langchain and OpenAI APIs. The team collaborates with product owners, engineers, and stakeholders to deliver high-quality software and explore cutting-edge AI capabilities.

Requirements

  • 5+ years of experience in implementing complex AI/ML applications.
  • Specialized in developing enterprise-scale conversational AI platforms and advanced natural language processing solutions.
  • Experience in developing LLM-powered applications with modern frameworks and APIs.
  • Strong analytical mindset with experience evaluating model performance, and optimizing inference costs.
  • Deep competence in prompt engineering, fine-tuning, and optimising LLM performance.
  • Proven ability to transform complex LLM concepts into commercial value.
  • Lead the development of PoCs and applied research prototypes.

Benefits

  • Competitive Salary
  • Comprehensive Health Benefits
  • Paid Time Off

Requirements Summary

5+ years of experience in AI/ML. Expertise in LLM applications and enterprise solutions. Strong analytical & optimization skills