Senior Manager, Platform ServiceNow Developer

Join a global healthcare biopharma company as a Senior Manager, Platform ServiceNow Developer. Drive innovation and execution excellence in a dynamic ServiceNow Value Team. Lead a technical squad to design, develop, and implement business-enabling solutions in ServiceNow. Collaborate with business stakeholders to identify and integrate ServiceNow with other IT systems and third-party applications.

Requirements

• Bachelor's degree in computer science, Information Technology, or a related field.
• 7+ years of working experience as a ServiceNow Developer, preferably with HRSD, ITSM, and/or ITAM product expertise.
• ServiceNow Certified System Admin (CSA) certification
• ServiceNow Certified Application Developer (CAD) certification is highly desirable
• ServiceNow Certified implementation Specialist (CIS) certification is highly desirable.
• Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development.
• In-depth knowledge of ITIL processes and best practices for IT Service Management.
• Strong analytical and problem-solving skills to design effective ServiceNow solutions.
• Strong knowledge and experience across ServiceNow product and process areas; HRSD, Hardware Asset Management, Security, ITOM and ITSM preferred.
• Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders.
• Excellent organizational and time management skills to handle multiple projects simultaneously.
• Understanding of Agile development methodologies is a plus.