ServiceNow

Senior Principal Engagement Manager, Banking, Wealth and Insurance Industry

Join ServiceNow as a Senior Principal Engagement Manager in Dallas, TX. Leverage your 15+ years in SaaS and ServiceNow expertise to drive customer innovation. Remote work and flexible hours offered.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 25, 2025

ServiceNow is seeking a Senior Principal Engagement Manager to manage key internal and external initiatives focused on adding value to customers and driving innovation. This role involves implementing projects, managing customer relationships, and shaping project direction. The company offers an intelligent cloud-based platform connecting people, systems, and processes, aiming to empower organizations to work smarter and better.

Requirements

  • Experience in integrating AI into work processes.
  • Minimum 15 years of high-tech/SaaS industry experience.
  • 10+ years in Customer Engagement roles.
  • Prior experience with ServiceNow products.
  • Excellent cross-functional, technical Project Management experience.
  • Demonstrated experience in leading key projects.
  • Excellent documentation and presentation skills.
  • Experience with analytics and metrics.

Benefits

  • Remote work
  • Flexible work hours

Requirements Summary

10+ yrs Customer Engagement & SaaS experience. BS in CS, Eng., or related field preferred. 15+ yrs Tech exp required. ServiceNow experience valuable