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ServiceNow
Senior Principal Engagement Manager, Banking, Wealth and Insurance Industry
Join ServiceNow as a Senior Principal Engagement Manager in St. Paul, MN. Leverage ServiceNow expertise to drive innovation in Banking and Insurance. Competitive salary, flexible work, and growth opportunities.
The Mothership
Senior
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 25, 2025
ServiceNow is seeking a Senior Principal Engagement Manager to manage key internal and external initiatives focused on adding value to customers and driving innovation. This role involves implementing projects, managing customer relationships, and influencing project direction. The company is a global market leader with a reputation for technological innovation.
Requirements
- Experience in integrating AI into work processes
- Minimum of 15 years of high-tech/SaaS industry experience
- 10+ years in Customer Engagement roles
- Experience with ServiceNow products in an Enterprise
- Excellent cross-functional, technical Project Management experience
- Excellent documentation and presentation skills
- Experience with analytics and KPIs
- Ability to gather and analyze data
- Strong negotiation and persuasion skills
Benefits
- Competitive Salary
- Flexible Work Arrangements
- Comprehensive Insurance
- Opportunity for Growth
Requirements Summary
10+ years Customer Engagement. 15+ years tech & SaaS experience. BS/BA in CS or related. Excellent project management skills
