.svg)
ServiceNow
Senior Principal Engagement Manager, State and Local Government
Join ServiceNow as a Senior Principal Engagement Manager in Austin, TX. Leverage 15+ years in tech/SaaS and ServiceNow expertise to drive customer success. Remote work available.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 25, 2025
ServiceNow is seeking a Senior Principal Engagement Manager for State and Local Government. This role focuses on adding value to customers, innovation, and helping the organization thrive. The manager will manage projects, navigate customer engagement, and contribute to strategic initiatives. It is a remote position in Austin, Texas.
Requirements
- Leverage AI in work processes and problem-solving.
- 15+ years of high-tech/SaaS industry experience.
- 10+ years in Customer Engagement roles.
- Experience implementing/supporting ServiceNow in an Enterprise.
- Excellent project management skills.
- Analytical skills and ability to communicate effectively.
Benefits
- Competitive salary
- Remote work opportunity
Requirements Summary
15+ yrs tech/SaaS exp. 10+ yrs Customer Engagement. Strong project management & communication skills are needed. BS/BA in CS/engineering preferred
