Senior Principal Technical Program Manager

ServiceNow is seeking a Senior Principal Technical Program Manager to partner with the Unified Technology Group (UTG) leadership team on the development and execution of programs to deliver priority initiatives. The ideal candidate will have a proven track record partnering with and influencing executives, managing complex programs, and driving alignment across multiple teams.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Provide program leadership and strategic thinking across the UTG organization on engineering initiatives.
• Drive the most important and complex strategic programs in the engineering organization.
• Define, build, and implement new technical and operational processes across the organization for scale and efficiency.
• Architect programs that are large and complex into manageable workstreams and deliverables.
• Lead and manage cross-organizational collaboration strategy, including executive engagement plan.
• Effectively present and communicate to an executive audience and technical program teams.
• Strong technical background with a deep understanding of software development, system architecture, and technical trade-offs.
• Exceptional communication, leadership, and stakeholder management skills.
• Expertise in program management methodologies, tools, and frameworks, with a track record of optimizing processes in a growing organization.
• Ability to thrive in a fast-paced, ambiguous environment and drive clarity and alignment.
• Proven success in managing large-scale, cross-functional engineering programs within a technology organization.

Benefits

• Base pay of $214,000 - $374,600
• Equity (when applicable)
• Variable/incentive compensation
• Benefits
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs