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Southern Glazer’s Wine and Spirits, LLC
Senior ServiceNow Administrator
Join Southern Glazer’s as a Senior ServiceNow Administrator in Miramar, FL. Manage and optimize ServiceNow modules like Incident Management. 3+ years experience required. Benefits include medical, 401(k), and tuition assistance.
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Configuration Management Database
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
September 26, 2025
Southern Glazer’s is seeking a Senior ServiceNow Administrator to manage the platform and its components. This role involves administering, configuring, and maintaining the ServiceNow platform, ensuring its stability, performance, and scalability to meet the organization’s needs. The position is part of a strong, family-owned business recognized for its culture and inclusion initiatives.
Requirements
- Administer, configure, and maintain the ServiceNow platform
- Implement and manage ServiceNow modules (e.g., Incident Management, CMDB)
- Develop and maintain workflows and UI policies
- Monitor system performance and troubleshoot issues
- Collaborate with stakeholders to gather requirements and implement changes
- Provide technical support to end-users
Benefits
- Comprehensive medical and prescription drug coverage
- Dental and vision plans
- Tax-saving Flexible Spending Accounts
- Disability coverage
- Life insurance plans
- 401(k) plan
- Tuition assistance
- Wellness program
- Parental leave
- Vacation accrual
- Paid sick leave
Requirements Summary
Bachelor’s degree in CS or related field. 3+ years ServiceNow admin experience. Solid knowledge of ServiceNow and scripting
