Next

Senior / ServiceNow Developer - ITSM

Join Next in Leicester as a Senior ServiceNow Developer - ITSM. Leverage your ServiceNow skills in ITSM, CSM, and more. Competitive benefits await!

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Predictive Intelligence
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 4, 2025

We are seeking a Senior/ServiceNow Developer - ITSM to join our Computer Services team. The successful candidate will be responsible for delivering and rolling out new functionality across the Core ServiceNOW platform.

Requirements

  • Demonstrable experience in developing the ServiceNow platform
  • Hands-on implementation experience in at least one of the following areas: ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent and NLU
  • Good knowledge of platform best practices, table structures, security rules (ACLs), and client and server-side scripting (including script includes)
  • Knowledge of JavaScript, ServiceNow Glide classes, AJAX, and XML
  • Experience in Service Portal development (HTML, CSS, AngularJS, Bootstrap)
  • System integration experience using inbound and outbound web services (REST, SOAP)
  • Effective communicator at all levels of the business
  • Proven capabilities in managing enterprise level platforms
  • Knowledge of Agile and Scrum methodologies is advantageous
  • ServiceNow - Certified System Administrator (Desirable)

Benefits

  • no information available

Requirements Summary

Demonstrable experience in developing the ServiceNow platform. Hands-on implementation experience in at least one area. Good knowledge of ServiceNow best practices