Encore Capital Group

Senior Software Engineer

Join Encore Capital Group in Gurgaon as a Senior Software Engineer. Leverage your 9+ years of ServiceNow expertise to design and customize applications. Enjoy benefits like wellness initiatives and career growth.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 6, 2025

We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We are looking for a Senior Software Engineer to design, build, and customize Service Now applications and services.

Requirements

  • 9+ years of Enterprise and/or IT Service Management experience
  • Advanced System Administration experience
  • Experience with database design schema and data modeling
  • Strong requirements gathering experience
  • Sound working knowledge of ServiceNow’s core architecture and primary application modules
  • ITIL and ServiceNow administrator/developer skills
  • Ability to collaborate effectively to generate good practice solutions
  • Manage scripts, UI policies, UI actions, and data policies
  • Create custom reports and dashboards
  • Responsible for fulfilling all requests for platform assistance
  • Assisting in establishing Asset Management and CMDB for the organization
  • Develop solutions using JavaScript and Glide
  • Working knowledge of JavaScript, CSS, HTML5, Jelly for responsive design
  • Analytical and problem-solving skills, sound business judgment and strategic thinking
  • Excellent oral and written communication
  • Customer-oriented, personable and approachable, able to effectively establish partnerships and interact professionally and respectfully with customers

Benefits

  • Wellness and mental health initiatives
  • Support for volunteerism and environmental efforts
  • Employee education through leadership training, skill-building, and tuition reimbursements
  • Promotion opportunities from within
  • Equal opportunity employer
  • Value diversity at the company

Requirements Summary

9+ years of experience, advanced system administration, and strong requirements gathering experience required