Senior Solution Architect — Workflow Design Studio

ServiceNow is seeking a Senior Solution Architect to join its Workflow Design Studio, helping customers co-create innovative solutions leveraging the Now Platform and AI. The role involves architecting scalable solutions to tackle complex business challenges, translating business goals into platform possibilities, and leading from empathy through workshops and prototypes. The ideal candidate is passionate about collaborative problem-solving and thrives in a fast-paced, innovative environment.

Requirements

• 5+ years designing or architecting enterprise solutions
• 4+ years of hands-on ServiceNow experience
• Strong communication and storytelling skills
• Ability to understand AI & automation technologies
• Workshop facilitation skills
• Comfort navigating ambiguity
• Collaborative, empathetic, and driven by impact

Benefits

• Health plans
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan and family leave programs