ServiceNow

Senior Technical Consultant - ITOM/ITAM

Join ServiceNow as a Senior Technical Consultant in Mumbai. Leverage ITOM/ITAM skills, lead workshops, and drive AI integration. Requires 8+ years' experience and ServiceNow certifications. Competitive salary and growth opportunities.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Asset Management
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IT Operations Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
July 17, 2025

The Senior Technical Consultant is responsible for configuring the ServiceNow Platform in Technology Workflows based on leading practices to provide a solution that achieves customer outcomes. The role involves leading workshops, designing and delivering solutions, and providing prescriptive guidance and leadership for code review developed by partner or customer employees.

Requirements

  • 8+ years' experience as part of a professional services organization
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Certified ServiceNow Administrator (CSA)
  • Relevant ServiceNow Certified Implementation Specialist (CIS) certifications in aligned workflow

Benefits

  • Competitive salary
  • Opportunities for career growth and professional development
  • Collaborative and inclusive work environment

Requirements Summary

8+ years' experience in professional services, AI integration, ServiceNow certifications, and experience working collaboratively with Agile methodology