Senior Technical Consultant

ServiceNow is seeking a Senior Technical Consultant to join their Customer Excellence Group in APAC. The role will involve working with customers to drive consumption, adoption, and customer satisfaction on the ServiceNow platform. The ideal candidate will have a passion for AI and application design and development, with deep product expertise and the ability to lead complex technical challenges.

Requirements

• At least 7 years of configuration/development experience in ServiceNow platform
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Demonstrated ability to influence and consult in complex and varied customer environments
• Strong aptitude toward communicating complex business and technical concepts
• Customer-centric mentality, willing to go the extra mile for the customer
• Familiarity with Agile methodologies and experience working in an Agile environment
• Strong Technical skills: Artificial Intelligence, Machine Learning, or Data Science
• Strong in JavaScript, HTML, and libraries/frameworks such as AngularJS, and components-based solutions like Angular 2+ or React

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance