ServiceNow

Senior Technical Consultant (ITAM Expert) Public Trust Clearance

Join ServiceNow as a Senior Technical Consultant (ITAM Expert) in Washington, DC. Leverage ServiceNow skills to configure ITAM solutions, drive outcomes, and consult on best practices. Requires CSA certification, 5+ years in tech, and ITAM expertise. Benefits include health plans, 401(k), and equity.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
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Integration Hub
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified System Administrator

Job description

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Posted on:
 
September 29, 2025

ServiceNow is seeking a Senior Technical Consultant, ITAM Expert for a Customer Outcomes team. This role involves configuring ITAM products, providing ITAM consulting, and driving customer business outcomes through solution design and workflow automation. The company emphasizes people, learning, innovation, and impactful work.

Requirements

  • In order to be successful in this role, we need someone who has: Current ServiceNow Certified System Administrator certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM and/or Micro-Certifications
  • At least 5 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in within ITAM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong understanding with leading ITAM leading practices and related systems and tools such as CMDB, SAM and HAM.

Benefits

  • Health plans
  • 401(k) Plan
  • Equity
  • Variable/incentive compensation
  • Benefits
  • Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure

Requirements Summary

CSA certification and relevant solutions certification are required. 5+ years config/development exp. Web Tech & experience w/ SaaS needed. ITAM experience & strong interpersonal skills are also needed