.svg)
NCR Corporation
Service Desk Solution Owner
Join NCR Corporation in Atlanta as a Service Desk Solution Owner. Leverage ServiceNow to enhance ITSM processes, train users, and drive compliance. Bachelor's required, 7+ years in ITSM preferred. Competitive salary and benefits.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 11, 2025
Manage the day-to-day execution of ITSM processes, collaborate with stakeholders, and partner with various teams to improve ITSM processes and provide training to users. Identify issues and implement changes to improve process compliance metrics.
Requirements
- Bachelor's degree in Computer Science or related field
- At least 7 years of experience in IT Service Management, ITIL certification a plus
- Experience with ITSM tools such as ServiceNow, Jira, and SNOW
Benefits
- Competitive salary
- Comprehensive benefits package
- 401(k) matching program
- Employee stock purchase plan
- Health insurance
- Paid time off
- Professional development opportunities
Requirements Summary
Bachelor's degree in Computer Science or related field, 7+ years of experience in IT Service Management, ITIL certification a plus
