Service Now Operations Support

We are seeking a highly skilled ServiceNow Administrator to manage the platform's administration, configuration, and maintenance. This role involves working closely with IT teams and stakeholders to ensure efficient use of ServiceNow for business needs. The ideal candidate will be proactive and contribute to platform stability and performance optimization.

Requirements

• Administer, configure, and maintain the ServiceNow platform.
• Perform routine maintenance tasks, including application upgrades, patching, cloning, and troubleshooting.
• Manage user access, roles, and permissions.
• Monitor system performance and ensure platform stability and performance optimization.
• Develop and implement configurations and customizations.
• Create and maintain comprehensive documentation.
• Act as the primary point of contact for ServiceNow-related incidents and problems.