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Credence LLC
ServiceNow Administrator
Join Credence LLC as a ServiceNow Administrator in McLean, VA. Leverage your 3-5 years of ServiceNow experience to optimize the platform for federal clients. Competitive salary and benefits offered.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 2, 2023
Credence is seeking a ServiceNow Systems Administrator to support federal clients with mission-critical needs. The role involves maintaining, upgrading, and optimizing the ServiceNow platform, providing hands-on support for ticket resolution, configuration, and scripting to meet evolving client needs. A service-minded and client-focused approach is vital for success.
Requirements
- Administer, configure, and maintain the ServiceNow platform in support of federal client environments.
- Plan and execute system upgrades, patches, and migrations.
- Triage, track, and resolve ServiceNow incidents and service requests.
- Perform light coding/scripting to customize solutions.
- Support audits, security assessments, and federal compliance activities.
- Develop and maintain platform documentation.
Benefits
- Competitive salary
- Excellent benefits package
- Supportive work environment
Requirements Summary
3-5 yrs ServiceNow experience; 2 yrs dev + 1 yr ServiceNow dev. Strong scripting/scripting skills and analytical abilities are needed
