.svg)
Keywords Studios
ServiceNow CMDB Manager
Join Keywords Studios as a ServiceNow CMDB Manager in Singapore. Oversee CMDB accuracy, governance, and incident management. Requires 5+ years in ServiceNow. Benefits include medical insurance and training opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
Governance, Risk, and Compliance
IT Operations Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
February 22, 2024
The ServiceNow CMDB Manager is responsible for maintaining the accuracy, consistency, and completeness of the Configuration Management Database (CMDB). This includes overseeing data governance, structure definition, and incident management. The role focuses on improving IT service management, streamlining change processes, and optimizing asset utilization. Reporting and insights from the CMDB are crucial for support of decision-making.
Requirements
- 5+ years of proven experience in managing a CMDB in ServiceNow.
- Experience building CMDB in the technology industry or within technical groups.
- Experience with ServiceNow configuration management and Service Mapping.
- Strong understanding of IT infrastructure and data management principles.
Benefits
- Employee Share Purchase Plan
- Comprehensive Medical Insurance Coverage
- Employee Assistance Program
- Training Opportunity
Requirements Summary
5+ years CMDB experience in ServiceNow. Strong IT infrastructure and data management understanding. Bachelor’s degree in related field
