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Terumo BCT, Inc.
ServiceNow Configuration Analyst
Join Terumo BCT, Inc. as a ServiceNow Configuration Analyst in Lakewood, CO. Leverage your ServiceNow skills in ITSM, process improvement, and data analysis.
Direct Hire
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
September 26, 2025
Terumo Blood and Cell Technologies is seeking a ServiceNow Configuration Analyst to support the ITSM Management Tool. This role involves system administration, configuration, and SME for key processes, analyzing KPIs, and facilitating meetings. The position requires close collaboration with the Product Owner to define customer and stakeholder requirements and drive process improvement.
Requirements
- Bachelor’s degree in Computer Science or Computer Information Systems or equivalent.
- Minimum 3 years of experience.
- Knowledge of ServiceNow.
- Experience with Information Technology using ITSM or ITIL best practices.
- Demonstrated ability to generate meaningful analysis of Service Management data.
- Strong IT Service Management Processes knowledge.
Benefits
- Competitive total reward offerings
- Multiple group medical, dental and vision plans
- Robust wellness program
- Life insurance
- Disability coverage
- Voluntary programs
- 401(k) plan
- Vacation and sick time programs
Requirements Summary
Bachelor's degree in computer science/related field. 3+ years experience. ServiceNow expertise is required. Knowledge of ITSM/ITIL best practices
Apply now
Lakewood
|
Colorado
United States
Mid-Level
In-Person
Full Time
79500-99400 USD/year
