Clifford Chance is seeking a full-time Enterprise Service Management Consultant to join their team and drive ServiceNow implementation across the firm. This role involves process review, application development, operational intelligence, global portal, service catalog management, integrations, digital adoption, and data analysis. The consultant will collaborate with business functions to maximize efficiency and deliver measurable improvements across the firm.
Requirements
- Understanding of Enterprise Service Management principles.
- Experience with ServiceNow products & scoped apps.
- Demonstrated ability to transition between manual processes and digital service platforms.
- Strong technical competence in Microsoft Office suite and ServiceNow.
- Service excellence mindset and professional communication skills.
- Organisational and project management skills.
- Stakeholder management expertise.
Benefits
- Financial benefits
- Wellbeing benefits
- Lifestyle benefits
- Family-friendly benefits