ServiceNow Customer Workflows Business Lead (m/w/d)

Join us in shaping the digital future together – and developing innovative visions and solutions for our customers. As ServiceNow Customer Workflows Business Lead, you will design digital transformation on an enterprise level, not just talk about it. Develop the ServiceNow Customer Workflows area within Devoteam, build new business opportunities, and lead workshops, requirement analyses, and decision-making processes on C-level.

Requirements

• At least 5 years of experience in the Customer Workflows environment in a consulting role
• In-depth knowledge of ServiceNow CWF (or comparable solutions like Salesforce)
• Experience in pre-sales, bid preparation & C-level stakeholder management
• Proven experience in leading projects and teams
• Very good consulting and soft skills (structured analysis, presentations, moderation)
• Fluent German and English

Benefits

• Flexible work models – remote or hybrid – with individually planned working hours and locations
• Company vehicle and bike leasing with attractive tax benefits
• Modern IT equipment – you decide which work device fits you best
• Varied training offers through our Devoteam Academy, including certified training and language courses
• International development opportunities for your personal career boost at Devoteam
• Corporate benefits with a wide range of offers in various fields
• Comprehensive additional benefits such as occupational pension provision, direct insurance, and capital-forming benefits
• Attractive bonuses when you recruit new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and joint fun