Devoteam

ServiceNow HR Consultant (m/w/d)

ServiceNow HR Consultant at Devoteam (Cologne). Lead digital HR transformation using HRSM/HRSD modules. Requires HCM expertise, process optimization skills, workshop facilitation. Flexible work, training, international growth opportunities.

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Consulting
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Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Human Resources Service Delivery
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
November 21, 2025

As a senior or lead ServiceNow HR Consultant, you will accompany our customers in the digital transformation of their HR processes - with a clear focus on Employee Experience, HR Service Delivery and modern HR architectures.

Requirements

  • Several years of experience in the HR or HCM field, ideally with HRSM / HRSD / Employee Experience
  • Knowledge of process modeling, process optimization or quality management
  • Experience in moderating workshops and in cooperation with HR stakeholders
  • High motivation to rethink HR processes and accompany customer teams through change
  • Experience in leading projects or workstreams in the HR / HCM context
  • Routine in pre-sales, scoping or bid processes
  • Very good German and English language skills
  • ServiceNow certifications are a plus - but not a must.

Benefits

  • Flexible work models - whether remote or hybrid - with individually planned working hours and locations
  • Modern IT equipment - you decide which device fits you best
  • Various training offers through our Devoteam Academy, including certified training and language courses
  • International development opportunities for your personal career boost at Devoteam
  • Corporate benefits with a wide range of offers in various areas
  • Comprehensive additional benefits such as occupational pension provision, direct insurance and asset-effective benefits
  • A structured onboarding process with integration day and mentor program for your successful start with us
  • Jobrad leasing with attractive tax advantages
  • Attractive bonuses when you recruit new colleagues for us
  • Modern and centrally located offices
  • Get-togethers, parties and team events for exchange and joint fun

Requirements Summary

Several years of experience in HR or HCM field, knowledge of process modeling, and experience in moderating workshops