ServiceNow HR Product Analyst

The ServiceNow HR Product Analyst will work with the People organization to define the product vision, strategy, and roadmap for HR service delivery within the ServiceNow platform. This role involves collaborating with stakeholders, translating business needs into product solutions, maintaining a prioritized backlog, and participating in sprint activities. The analyst will also stay informed about industry trends and contribute to continuous improvement.

Requirements

• 5+ years of ServiceNow HRSD product experience, particularly in HRSD modules such as Case and Knowledge Management, Employee Center Pro, Employee Journeys, and Employee Document Management.
• Experience delivering global, enterprise HR solutions that can scale.
• Experience evaluating solution options and formulating business cases.
• Ability to gain alignment between the technology and business strategy by proactive partnering with all levels.
• Ability to use data and analysis to drive decision-making.
• Outstanding communication and facilitation skills.
• Experience presenting to senior leadership.
• Proven success in crafting efficient business processes and willing to challenge the status quo.
• Demonstrated ability to complete multiple tasks under pressure.
• Drives change laterally across regions and organizations using influence skills.
• Maintains a positive attitude.
• Thrives in ambiguous work environment

Benefits

• Competitive salary
• Professional development opportunities