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AIT Worldwide Logistics
ServiceNow HRSD Product Owner
Join AIT Worldwide Logistics as a ServiceNow HRSD Product Owner. Drive agile delivery, manage product roadmaps, and enhance global customer satisfaction. Benefits include medical, 401(k), and tuition reimbursement.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Human Resources Service Delivery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 1, 2025
AIT is seeking a ServiceNow HRSD Product Owner to implement a new solution and improve continuous operational improvements. This role will balance stakeholder needs, negotiate feature sets, and lead cross-functional collaboration while supporting agile delivery and driving change management. The team supports a large, global network of customers and fosters a collaborative work environment focused on customer satisfaction.
Requirements
- Define and Manage Product Roadmap
- Own and Prioritize Product Backlog
- Drive Cross-Functional Collaboration
- Support Agile Delivery and Testing
- Lead Change Management and Training
- Monitor Performance and Ensure Compliance
- Performs other duties as assigned
Benefits
- Medical
- Prescription
- Health Savings Account
- Flexible Spending Accounts
- Dental
- Vision
- Life
- AD&D
- Disability
- Supplemental Health
- Employee Support
- Paid Parental Leave
- Pet Insurance
- 401(k)
- Tuition Reimbursement
- Vacation Days
- Personal Days
- Sick Days
- Holiday Days
- Volunteer Hours
- Company Holidays
Requirements Summary
Bachelor's degree or equivalent experience required. 5+ years experience with ServiceNow and SAFe agile development. 5+ years ITIL/IT Service Management experience
