GFT Technologies SE

ServiceNow ITOM Development (Junior)

Join GFT Technologies SE in Alphaville, SP as a Junior ServiceNow ITOM Developer. Leverage ITOM skills to enhance asset visibility, integrate monitoring tools, and ensure CMDB integrity. Benefits include professional growth and collaboration with top teams.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Event Management
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IT Operations Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
July 22, 2025

We are looking for a ServiceNow professional with a focus on ITOM to work on the development, configuration, and integration of solutions that support visibility and control over infrastructure assets, events, and services.

Requirements

  • Create and adjust identification standards and device and application classification rules
  • Integrate ServiceNow ITOM with monitoring tools, legacy CMDBs, and other infrastructure data sources
  • Ensure the integrity and consistency of CMDB information
  • Work with infrastructure, security, and architecture teams to ensure that services are correctly mapped, according to corporate standards
  • Monitor and optimize the performance of implemented solutions, proposing continuous improvements
  • Document configurations, customizations, and processes related to ITOM solutions
  • Develop and configure solutions in ServiceNow ITOM, focusing on: Asset and topology discovery; Event Management and event correlation; Service Mapping of critical business services

Benefits

  • Create and adjust identification standards and device and application classification rules
  • Integrate ServiceNow ITOM with monitoring tools, legacy CMDBs, and other infrastructure data sources
  • Ensure the integrity and consistency of CMDB information
  • Work with infrastructure, security, and architecture teams to ensure that services are correctly mapped, according to corporate standards
  • Monitor and optimize the performance of implemented solutions, proposing continuous improvements
  • Document configurations, customizations, and processes related to ITOM solutions
  • Develop and configure solutions in ServiceNow ITOM, focusing on: Asset and topology discovery; Event Management and event correlation; Service Mapping of critical business services

Requirements Summary

Proven experience with ITOM module of ServiceNow; Solid knowledge in Discovery, Event Management, and Service Mapping; Ability to ensure data quality and consistency in the CMDB