Windward Consulting

ServiceNow ITSM Consultant - Dev Ops

Join Windward Consulting as a ServiceNow ITSM Consultant - Dev Ops in the U.S. Leverage your ServiceNow ITSM skills to enhance client solutions. Benefits include medical, 401(k), and work/life balance.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 10, 2025

Windward Consulting is seeking an experienced ServiceNow ITSM Consultant with extensive IT Service Management (ITSM) experience to join their team. This role is integral to the growth of their ServiceNow practice and offers the opportunity to work with cutting-edge clients on complex technical challenges. The company values customer quality, employee passion, and technical excellence.

Requirements

  • Hands-on experience with ServiceNow ITSM Module
  • Deploying Dev Ops Change Velocity
  • Leading customer kick-off calls
  • Lead requirements sessions
  • Client understandings of Dev Ops processes
  • Solid understanding of Software development processess and Dev Ops Tool Chain products and usage
  • Expertise in automation
  • Excellent verbal communication skills
  • Compliance with security requirements (depending on the role)
  • Ability to work long hours
  • Strong leadership skills

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • AD&D
  • Paid Time Off
  • Personal Leave
  • Holidays
  • 401(k) plan
  • Company match
  • Work/life balance

Requirements Summary

3+ yrs ServiceNow ITSM experience. Extensive experience with ServiceNow Dev Ops & deployment. Bachelor's degree (or equivalent experience)