Okta

ServiceNow Platform Architect

Join Okta in Bellevue, WA as a ServiceNow Platform Architect. Leverage ITSM, SAM, and GRC skills to enhance the ServiceNow platform. 5+ years experience required. Benefits include health insurance and 401(k).

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 22, 2025

Okta is seeking a ServiceNow Platform Architect to join the Business Technology team, focused on accelerating business outcomes across the enterprise through clarity, collaboration, and accountability. This role will be responsible for building and enhancing their ServiceNow platform, applying expertise to multiple modules (ITSM, SAM, HAM, ITOM, GRC, HRSD, CSM, WSD) and providing expert technical guidance to stakeholders.

Requirements

  • Design and develop ServiceNow solutions and features.
  • Implement and maintain the ServiceNow platform architecture.
  • Translate business needs into technical requirements and architectural designs.
  • Ensure configurations and customizations are upgrade-safe.
  • Provide expert technical guidance to stakeholders.
  • Architect integrations between ServiceNow and other enterprise systems.
  • Prioritize a long-term, scalable approach.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account
  • Paid leave (PTO and parental leave)

Requirements Summary

5+ years ServiceNow experience, 5+ certifications, and a strong foundation in platform architecture and design. Javascript proficiency and experience with integration methods are key. Understanding of database & CMDB design