ServiceNow PreSales Consultant (m/f/d)

We're Nagarro, a digital product engineering company that is scaling in a big way. We build products, services, and experiences that inspire, excite, and delight. In this role, you will work closely with business stakeholders and technical teams to ensure the ServiceNow solutions meet business needs, align with industry best practices and drive process improvements.

Requirements

• 10 to 12 years of experience in the successful implementation, configuration, and maintenance of the ServiceNow platform
• Strong knowledge of ServiceNow modules such as ITSM, CSM, SPM, GRC etc.
• Solid understanding of ITIL processes and service management best practices
• Proficiency in ServiceNow configuration, including workflows, UI policies, business rules, and reports
• Excellent communication and interpersonal skills to interact with both technical and non-technical stakeholders
• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus
• Speaking fluent German is a must
• Strong problem-solving and analytical skills

Benefits

• 30 days of paid vacation
• internal and external training opportunities
• MyN – Nagarro Employee Share Program
• attractive company car and company bicycle arrangements
• company-funded accident insurance policy
• modern office space at central locations with high-tech equipment
• sports programs
• access to the corporate benefits portal
• free fruit and drinks