Brillio

ServiceNow Senior Developer - R01556224

Join Brillio as a ServiceNow Senior Developer in Chicago. Leverage ITSM, CSM, and CMDB skills to enhance user experience and optimize workflows. CAD certification required. Competitive salary and growth opportunities offered.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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DevOps
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IT Service Management
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Incident Management
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Integration Hub
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 24, 2025

Brillio is seeking a ServiceNow Senior Developer to enhance the platform, improve user experience, and maintain efficiency through incident management, service catalog, and CMDB. This role involves customization, script development, integration with DevOps tools, code reviews, and optimizing workflows. Brillio is a fast-growing company with a commitment to employee growth.

Requirements

  • 3+ years of ServiceNow development experience
  • Certified Application Developer (CAD) or equivalent
  • Proven success in reducing MTTR and meeting SLAs
  • Technical skills: Modules ITSM, CSM, Service Catalog, CMDB, Scripting (JavaScript, Glide API, Jelly, AngularJS)
  • Integrations: REST/SOAP, MID Server, Integration Hub
  • DevOps: Git, Jenkins, CICD pipelines
  • Detail-oriented and proactive
  • Team player and mentor

Benefits

  • Competitive Salary
  • Growth Opportunities

Requirements Summary

3+ years ServiceNow experience. CAD certification or equivalent. Demonstrated ability to reduce MTTR and meet SLAs. Proficient in scripting (JavaScript, AngularJS)