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SC Johnson
ServiceNow Service Portfolio Associate Manager
Join SC Johnson in Racine, WI as a ServiceNow Service Portfolio Associate Manager. Oversee service lifecycle, implement CSDM, and align with business goals. ITIL required. Competitive benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 29, 2025
SC Johnson is a fifth-generation family company seeking a ServiceNow Service Portfolio Associate Manager to manage and optimize the lifecycle of services, service portfolio, and offerings. The role involves overseeing service creation, maintenance, and optimization, implementing the Common Service Data Model (CSDM), and ensuring alignment with business goals.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Administration in related field
- Minimum of 5 years of experience in IT service management, service portfolio management, or a related field
- ITIL certification is required
Benefits
- total compensation packages at or above industry levels
- bonuses
- long-term incentives
- matching 401(k) contributions
- profit sharing based on company profitability, job level, and years of service
- subsidized health care plans
- maternity/paternity/adoption leave
- flexible work arrangements
- vacation purchase options
- recreation and fitness centers
- childcare
- counseling services
Requirements Summary
Bachelor's degree in related field; 5+ years of experience in IT service management; ITIL certification
