EY

ServiceNow-ServiceNow Architecture-Senior Manager

Join EY as a Senior Manager in Kochi, Kerala, to lead ServiceNow architecture, manage global teams, and drive large-scale implementations. Requires ServiceNow expertise and certifications. Competitive salary and global career growth.

ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 28, 2025

EY is seeking a ServiceNow-ServiceNow Architecture Senior Manager to lead the growth of the Firm's Service Now footprint, manage large-scale implementations, and drive sales enablement. This role requires a global team management experience and experience working with large global teams. The company focuses on building a better working world through trust in the capital markets and diverse teams globally.

Requirements

  • Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
  • Deep knowledge of Service Now Partner ecosystem, licensing model, and platform management
  • Ability to design and develop large solutions combining Service Now platform, automation, and workflow capabilities for EY customers
  • Lead offshore team in all Service Now modules (ITSM, ITOM, ITBM, HRSD, Sec Ops)
  • Propose and deliver projects as per agreed objectives to EY customers and/or internal stakeholders
  • Build strong internal relationships within the firm and with other services
  • Develop people through supervision, coaching, and mentoring
  • Maintain an educational program for staff development
  • Perform business development pre-sales and practice development

Benefits

  • Competitive salary
  • Global career opportunities

Requirements Summary

BS/MS or Master’s Degree. Service Now Implementation and ITIL Certifications. Agile/Scrum certification and PMP certification are strong pluses