EY

ServiceNow Techno-functional Analyst (SA/M),Digital and Emerging Tech, Technology Consulting

Join EY as a ServiceNow Techno-Functional Analyst in SG. Leverage your 6-10 years of ServiceNow expertise in ITSM to drive enterprise solutions. Benefits include continuous learning and a diverse culture.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 21, 2025

We are seeking an experienced and proactive ServiceNow Techno-Functional Analyst to lead and deliver high-impact ServiceNow solutions across the enterprise. The role combines business analysis, solution architecture, and stakeholder engagement—ideal for someone ready to drive transformation using the ServiceNow platform.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
  • 6–10 years of ServiceNow experience, including configuration, scripting, and solution design.
  • Strong experience with ITSM processes and modules.
  • Knowledge of JavaScript, Glide API, Flow Designer, and Business Rules.

Benefits

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Requirements Summary

Bachelor’s or Master’s degree, 6–10 years of ServiceNow experience, strong ITSM experience