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Apside
ServiceNow Trainer
Join Apside as a ServiceNow Trainer in Québec! Lead global training, develop courses, and enhance skills in ITSM modules. Experience required.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 12, 2025
Seeking an experienced ServiceNow Trainer to lead the global training plan, develop course plans, conduct training sessions, and collaborate with project stakeholders.
Requirements
- At least 3 distinct course plans related to ServiceNow products
- Delivered 2 ServiceNow training sessions for end users or administrators
- Mastery of ServiceNow (user interface, ITSM modules, workflows, service catalog)
- Pedagogical design competence (andragogical approach, user journey, active pedagogy)
- Mastery of ITSM Best Practices via ServiceNow, including Incident management, Requests, Changes, etc.
Benefits
- Description not provided
Requirements Summary
Experience designing course plans, delivering training sessions, and pedagogical design competence
